Native Checklists for Jira, operated by ResiliaTech. Last updated 1 October 2026.
Native Checklists for Jira ("the app") is an app for Atlassian Jira Cloud. This policy explains what the app processes, where that data lives, and what we, ResiliaTech, can and cannot see.
In short: the app runs entirely on Atlassian's Forge platform, inside your Atlassian site. Checklists are saved on your Jira issues. The app stores no personal data, sends no data to ResiliaTech's servers or to any third party, and we cannot browse your checklists.
Who we are
ResiliaTech (Resilia Tech (Private) Limited), 14885 Pleasant Valley Road, Tynwald South, Harare, Zimbabwe. Contact: support@resiliatech.com.
For the data described below, your organisation, the Atlassian customer, is the controller. ResiliaTech provides the app, which processes the data on your organisation's behalf.
Data the app works with
Jira data read through Atlassian's APIs. This covers the issue a checklist belongs to (its key, issue type and project), whether the signed-in user may edit it, and, for admins, the lists of issue types and projects used in settings. User actions run as the signed-in user, so the app only sees what that user can already see in Jira.
Checklists. Each checklist is saved on its issue as a Jira issue property. It holds the item text, whether each item is ticked, required or a heading, the numbering setting, and counts used for search. The app also writes a short progress value, such as 3/5, to its read-only Checklist progress field on the issue.
The app's own records, kept in Atlassian Forge storage for your site:
settings: whether every item counts as required, and which issue types hide the checklist;
checklist templates: name, item text, and the issue types and projects they auto-apply to.
No personal data. The app does not record who added or ticked an item, and stores no Atlassian account IDs, names or email addresses. Checklist items and templates are free text, so they contain whatever your users type into them.
The app has no advertising, and no analytics or tracking of any kind.
Where the data is stored
Checklists and the progress field stay in your Jira site, as Jira data on each issue.
Settings and templates are kept in Atlassian Forge storage, which Atlassian hosts and isolates per site, under Atlassian's terms and privacy policy. Data residency follows Atlassian's Forge data residency rules for your site.
The app makes no calls to servers outside Atlassian ("no egress"). It is eligible for Atlassian's Runs on Atlassian programme.
What ResiliaTech can see
We cannot browse your site's issues, checklists or templates. Atlassian gives us operational logs and metrics for the app, such as error messages and how often features are used. These can contain technical identifiers, for example an issue key in an error. We use them only to keep the app working and to resolve support requests. If you send us information in a support request, we use it only to help you, and delete it when it is no longer needed.
Sub-processors
Atlassian, which hosts the app on its Forge platform and runs Jira. We use no other sub-processors for app data.
Retention and deletion
Checklists are Jira data stored on your issues. They follow Jira's own retention, and go when the issue is deleted. Deleting a checklist in the app empties it.
Settings and templates are deleted by Atlassian after the app is uninstalled from your site, in line with Atlassian's Forge data retention policy.
Because the app stores no personal data, there is nothing for it to erase when an Atlassian account is closed.
The app runs inside Atlassian's infrastructure. It uses the minimum Jira permissions needed:
read Jira work, for issues and their checklists;
write Jira work, to save a checklist on an issue and update the progress field;
app storage, for settings and templates.
All traffic is encrypted by Atlassian.
Your rights
Because your organisation controls this data, requests to access, correct or delete personal information should go to your Jira administrator first. We will help them fulfil any request. You can also contact us at support@resiliatech.com.
Changes
If we change this policy, we will update the date above. For significant changes, we will tell customers through the Marketplace listing.